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- To fully understand the challenges within the changing workplace.
- To understand that, notwithstanding equipment, technology and systems, a company is only as good as its people.
- To know the ten basic values needed to effectively deal with people in the workplace.
- To know the difference between personal and practical needs.
- To understand and demonstrate the ability to use interaction skills and skills related to taking action.
- To be able to give positive feedback.
- To apply what was learnt practically in the working environment, with the Supervisor as moderator.
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Supervisors who want to improve their Leadership- and interaction skills.
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The programme is designed as a full day session.
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The
participant centred workshop format uses interactive and
experiential activities, including role plays, case studies, group
discussions and lecturettes. The activities are designed to ensure
both individual and group participation.
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To ensure the quality of the learning experience, group size must be limited to no more than
fourteen delegates.
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English
and / or Afrikaans
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