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To develop an understanding of and an ability to implement techniques which will promote effective negotiation skills.
- Understand and be able to explain the definition of "negotiation"
- Understand the different types of negotiating situations
- Understand win / win as a negotiating strategy
- Understand the stumbling blocks to effective negotiations
- To evaluating your negotiating skills and understand the consequences
- Understanding the structure of negotiation
- Understand and be able to use the key principles of successful negotiation
- To be able to prepare for negotiations
- To understand the skills of an effective negotiator
- To understand and be able to implement the model for effective negotiation
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Any person who wants to improve his / her conflict handling and negotiation skills.
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Two days.
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The participant centred workshop format uses interactive and experiential activities, including role plays, case studies, group discussions and lecturettes. The activities are designed to ensure both individual and group participation.
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For maximum effectiveness and interaction, the group size must be limited to not more than twelve participants.
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English and / or Afrikaans
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