Understand the need for continuous improvement in a competitive business environment. Understand the philosophy which underpins gradual, unending improvement of existing standards in quality, costs, delivery, safety and morale. Understand the dynamics of teamwork essential to the success of any continuous improvement initiative. Understand the role of leadership as an important dimension in nurturing and sustaining continuous improvement. To be able to implement the concepts of Seiri, Seiton, Seiso and Seiketsu. Understand and be able to recognise : Muda (waste) Mura (inconsistency) Muri (Overloading/ Difficulty) Understand and be able to implement a continuous improvement journey of Focus, Improve, Sustain and Honour:- Problem identification and analysis- Develop most suitable solutions- Eliminate the three M's- Use the plan, do, check and act cycle- Implement trial runs and gain approval to implement appropriate solution To be able to use various techniques, including: brainstorming, multi-voting, sampling, data analysis, etc. To be able to track improvements by means of graphs Team Leaders and team members participating in the continuous improvement drive. Two days The participant centred workshop format uses interactive and experiential activities, including role-plays, case studies, group discussions and lecturettes. The activities are designed to ensure both individual- and group participation. For maximum effectiveness and interaction, the group size must be limited to no more than sixteen participants and not less than six. English and / or Afrikaans

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